🌿 Bodega Bean Co. — Frequently Asked Questions

Honest answers. Fresh flavor. From our Bodega to your cup.

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📦 Subscriptions & Delivery

How does Subscribe & Save work?

Our subscription is the easiest way to keep your favorite blends flowing.

You choose the coffee or tea — we handle the rest.

Every subscription includes:

• Exclusive savings

• Free shipping

• Full flexibility to pause, skip, or cancel anytime

Freshness, delivered on your rhythm.

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When will my subscription ship?

• First order: Ships within 1–2 weeks

• Monthly orders: Ship around the 15th

• If that date hits a weekend or holiday, it ships the next business day

• You’ll get a tracking number as soon as it’s on the move

We roast and pack with intention, not speed — so every bag arrives at its best.

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🚚 One‑Time Orders & Shipping

Why does shipping take 1–2 weeks?

Because we roast fresh.

Nothing sits on a shelf waiting.

Your order is crafted after you place it, giving you the cleanest, brightest flavor possible.

Good coffee and tea take time — and we honor that.

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🔐 Payments & Security

What payment methods do you accept?

We accept Visa, MasterCard, Discover, and American Express.

All payments are securely processed in Murfreesboro, TN and follow Tennessee tax guidelines.

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↩️ Returns, Refunds & Warranty

Coffee & Tea

Because our products are consumable, returns aren’t typical — but your experience matters.

If something feels off, reach out. We’ll make it right.

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Gear & Merchandise

• Return within 30 days for a refund or Bodega gift card

• Items must be in original condition

• Return shipping:

  • $15 for electric items

  • $5 for non‑electric items

  • Free if you choose a gift card

• Refunds process in 5–10 days, depending on your bank

For Fellow gear, warranty claims go directly through Fellow.

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💲 Pricing

Do prices change?

Yes — prices may shift as sourcing, materials, and market conditions change.

We always aim to keep our offerings fair, honest, and reflective of the craft behind them.

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💬 Customer Support

How can I contact you?

We’re here to help.

If you ever need us, email info@bodegabeanco.com and someone from our team will take care of you.

Your feedback shapes us — truly.